Question 1

What is the best wood flooring for high-traffic areas?

Accepted Answer

Engineered hardwood is an excellent choice as it offers enhanced durability and stability, making it more resistant to wear and tear.

Question 2

How should I maintain and clean my wood floors?

Accepted Answer

To keep your wood floors in top condition, regularly sweep and damp mop them. Use our recommended wood floor cleaner and avoid excessive water. Felt pads on furniture can help prevent scratches. For stubborn stains, use a soft cloth with a mild cleaner. Always follow the manufacturer's instructions for cleaning products.

Question 3

Can wood flooring be installed in bathrooms or kitchens?

Accepted Answer

While solid hardwood may not be suitable for these areas due to moisture, engineered wood can be a better option as it's more resistant to humidity changes.

Question 4

What is the difference between solid wood and engineered wood flooring?

Accepted Answer

Solid wood is made entirely from one piece of wood, while engineered wood is composed of layers, making it more stable and suitable for environments with fluctuating humidity.

Question 5

Are wood floors suitable for homes with pets?

Accepted Answer

Yes, particularly harder wood species like oak . Regular maintenance and choosing a durable finish can help prevent scratches.

Question 6

How do I choose the right wood species for my space?

Accepted Answer

We work exclusively in sustainably sourced European oak, chosen for its durability, stability and the way it takes a hand-applied finish. The real choice is grade, colour and texture: with Prime, Nature and Rustic grades and over 60 hand-finished colours, we'll help you find the right floor for your space.

Question 7

What are the advantages of pre-finished vs. site-finished wood flooring?

Accepted Answer

Pre-finished floors have a factory-applied finish, offering convenience and durability, while site-finished floors allow for customisation but require more time to install and finish.

Question 8

Do wood floors increase the value of a home?

Accepted Answer

Yes, wood floors are often considered a valuable and attractive feature that can enhance a home's resale value.

Question 9

How long does it typically take to install wood flooring?

Accepted Answer

The installation time for wood flooring varies based on factors like the type of flooring, the size of the area, and the complexity of the installation. On average, it may take several days to a week. For a more accurate estimate, please contact us with your specific project details.

Question 10

Can I install wood flooring over a concrete subfloor?

Accepted Answer

Yes, engineered wood flooring can be installed over a concrete subfloor, provided that the moisture reading is below 65% RH. It's important to use a suitable underlayment to prevent moisture issues and ensure proper installation. For best results, consult with our installation experts.

Question 11

Are there eco-friendly wood flooring options available?

Accepted Answer

Yes, we offer eco-friendly wood flooring options such as FSC-certified wood, ensuring sustainable and responsibly sourced materials. We also provide VOC-free finishes and use eco-friendly oils, reflecting our commitment to sustainability and environmental conservation.

Question 12

How can I repair scratches or dents on my wood floors?

Accepted Answer

Minor scratches can be repaired easily with maintenance oil or touch-up kits. Deeper damage may require professional refinishing or the board to be replaced which is an easy repair to do.

Question 13

Do wood floors fade over time?

Accepted Answer

Exposure to sunlight can cause wood floors to fade over time. Consider using rugs and curtains to minimise this effect.

Question 14

Can I change the colour of my wood floors?

Accepted Answer

Yes, wood floors can be refinished to change their colour. Consult with professionals for the best approach.

Question 15

Are there specific wood floor trends for different interior styles?

Accepted Answer

Yes, lighter tones are popular for modern interiors, while darker stains can complement traditional styles.

Question 16

What factors should I consider when choosing the width and length of wood planks?

Accepted Answer

When selecting the width and length of wood planks, consider the size of the room, your style preference, and the overall aesthetic you want to achieve. Wider planks can create a more contemporary look, while narrower planks offer a classic feel.

Question 17

Are there warranties for wood flooring, and what do they typically cover?

Accepted Answer

All our wood floors come with a  warranty covering defects, finish wear, and structural integrity. Review the warranty specifics for each product.

Question 18

Where do you source the oak for your engineered wood flooring?

Accepted Answer

We only use European oak for our engineered wood flooring. This ensures that our materials are sustainably and responsibly sourced, supporting forest conservation and responsible forestry practices. If you require a FSC certificate with your order please confirm in writing at the point of your order confirmation.

Question 19

What is a bespoke wood floor?

Accepted Answer

Bespoke wood flooring refers to custom-made flooring that is tailored to specific requirements or preferences. Unlike standard off-the-shelf wood flooring, bespoke wood flooring allows for customisation in size, type of wood, finish, colour and design patterns. This level of customisation enables designers and architects, homeowners, flooring retailers and wood flooring installers to create a unique and personalised wood floor that perfectly fits the aesthetic and functional needs of a space.

Question 20

Do you provide trade accounts for your bespoke wood floors?

Accepted Answer

Yes. Natura Wood Floors offer exclusive trade prices to interior designers, architects, flooring retailers and wood floor installers. 
If you are interested in becoming an approved stockist of our bespoke wood floors contact us for more information.

Question 21

What formats are Natura wood floors available in?

Accepted Answer

Plank, wide plank, herringbone, chevron, mansion weave, Versailles panels, wood blocks and custom designed floors.

Question 22

What’s the difference between Herringbone wood floors and Chevron wood floors?

Accepted Answer

Herringbone wood floors are placed against each other at a 90 degree angle. Chevron wood floors are placed against each other at an angle of 45 degrees.

Question 23

What textures can Natura Wood Floors produce?

Accepted Answer

Brushed, band sawn, aged and distressed, smoking and fuming. All our texturing processes are carried out in our workshop in Gloucestershire.

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