FREQUENTLY ASKED
QUESTIONS

Engineered hardwood is an excellent choice as it offers enhanced durability and stability, making it more resistant to wear and tear.

To keep your wood floors in top condition, regularly sweep and damp mop them. Use our recommended wood floor cleaner and avoid excessive water. Felt pads on furniture can help prevent scratches. For stubborn stains, use a soft cloth with a mild cleaner. Always follow the manufacturer's instructions for cleaning products.

While solid hardwood may not be suitable for these areas due to moisture, engineered wood can be a better option as it's more resistant to humidity changes.

Solid wood is made entirely from one piece of wood, while engineered wood is composed of layers, making it more stable and suitable for environments with fluctuating humidity.

Yes, particularly harder wood species like oak . Regular maintenance and choosing a durable finish can help prevent scratches.

Consider the wood's hardness, color, and grain pattern. Oak is popular for its durability, while maple offers a lighter appearance

Pre-finished floors have a factory-applied finish, offering convenience and durability, while site-finished floors allow for customization but require more time to install and finish.

Yes, wood floors are often considered a valuable and attractive feature that can enhance a home's resale value.

The installation time for wood flooring varies based on factors like the type of flooring, the size of the area, and the complexity of the installation. On average, it may take several days to a week. For a more accurate estimate, please contact us with your specific project details.

Yes, engineered wood flooring can be installed over a concrete subfloor, provided that the moisture reading is below 65% RH. It's important to use a suitable underlayment to prevent moisture issues and ensure proper installation. For best results, consult with our installation experts.

Yes, we offer eco-friendly wood flooring options such as FSC-certified wood, ensuring sustainable and responsibly sourced materials. We also provide VOC-free finishes and use eco-friendly oils, reflecting our commitment to sustainability and environmental conservation.

Minor scratches can be repaired easily with maintenance oil or touch-up kits. Deeper damage may require professional refinishing or the board to be replaced which is an easy repair to do.

Exposure to sunlight can cause wood floors to fade over time. Consider using rugs and curtains to minimize this effect.

Yes, wood floors can be refinished to change their color. Consult with professionals for the best approach.

Yes, lighter tones are popular for modern interiors, while darker stains can complement traditional styles.

When selecting the width and length of wood planks, consider the size of the room, your style preference, and the overall aesthetic you want to achieve. Wider planks can create a more contemporary look, while narrower planks offer a classic feel.

All our wood floors come with a warranty covering defects, finish wear, and structural integrity. Review the warranty specifics for each product.

We exclusively use certified FSC or PEFC European oak for our engineered wood flooring. This ensures that our materials are sustainably and responsibly sourced, supporting forest conservation and responsible forestry practices.

Bespoke wood flooring refers to custom-made flooring that is tailored to specific requirements or preferences. Unlike standard of the-shelf wood flooring, bespoke wood flooring allows for customisation in size, type of wood, finish, colour and design patterns. This level of customisation enables designers and architects, homeowners, flooring retailers and wood flooring installers to create unique and personalised wood floor that perfectly fits the aesthetic and functional needs of a space.

Yes. Natura wood Floors offer exclusive trade prices to interior designers, architects, flooring retailers and wood floor installers.

If you are interested in becoming an approved stockist of our bespoke wood floors contact us for more information.

Plank, Wide plank. Herringbone, Chevron, Mansion Weave, Versailles Panels, Wood Blocks and Custom Designed Floors.

Herringbone woof floors are placed against each other at a 90 degree angle. Chevron wood floors are placed against each other at a angle of 45 degrees .

Brushed, band sawn, aged and distressed, Smoking and fuming. All our texturing processes are carried out in our workshop in Gloucestershire