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FREQUENTLY ASKED
QUESTIONS

  • How do I maintain and clean my wood floors?
    Regular sweeping and damp mopping and using our recommended wood floor cleaner will keep your floors clean. Avoid excessive water and use felt pads on furniture to prevent scratches.
  • What should I consider when choosing the width and length of wood planks?
    Room size, style preference, and the overall aesthetic of the space should be considered. Wider planks can create a more contemporary look.
  • Are there eco-friendly options for wood flooring?
    Yes, FSC-certified wood ensures sustainable and responsibly sourced materials, promoting environmental conservation. VOC free finishes are also available.
  • How long does it take to install wood flooring?
    installation time varies based on factors like the type of flooring and the size of the area. On average, it may take several days to a week.
  • Can I change the colour of my wood floors?
    Yes, wood floors can be refinished to change their color. Consult with professionals for the best approach.
  • What is the best wood flooring for high-traffic areas?
    Engineered hardwood is an excellent choice as it offers enhanced durability and stability, making it more resistant to wear and tear.
  • Can wood flooring be installed in bathrooms or kitchens?
    While solid hardwood may not be suitable for these areas due to moisture, engineered wood can be a better option as it's more resistant to humidity changes.
  • Can I install wood flooring over a concrete subfloor?
    Yes, engineered wood is suitable for installation over concrete floors with a moisture reading below 65% RH.
  • What are the advantages of pre-finished vs. site-finished wood flooring?
    Pre-finished floors have a factory-applied finish, offering convenience and durability, while site-finished floors allow for customization but require more time to install and finish.
  • How do I choose the right wood species for my space?
    Consider the wood's hardness, color, and grain pattern. Oak is popular for its durability, while maple offers a lighter appearance
  • Do wood floors increase the value of a home?
    Yes, wood floors are often considered a valuable and attractive feature that can enhance a home's resale value.
  • Are wood floors suitable for homes with pets?
    Yes, particularly harder wood species like oak . Regular maintenance and choosing a durable finish can help prevent scratches.
  • What is the difference between solid wood and engineered wood flooring?
    Solid wood is made entirely from one piece of wood, while engineered wood is composed of layers, making it more stable and suitable for environments with fluctuating humidity.
  • Are there specific wood floor trends for different interior styles?
    Yes, lighter tones are popular for modern interiors, while darker stains can complement traditional styles.
  • Are there warranties for wood flooring, and what do they typically cover?
    All our wood floors come with a warranty covering defects, finish wear, and structural integrity. Review the warranty specifics for each product.
  • Do wood floors fade over time?
    Exposure to sunlight can cause wood floors to fade over time. Consider using rugs and curtains to minimize this effect.
  • How can I repair scratches or dents on my wood floors?
    Minor scratches can be repaired easily with maintenance oil or touch-up kits. Deeper damage may require professional refinishing or the board to be replaced which is an easy repair to do.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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