FREQUENTLY ASKED
QUESTIONS

Regular sweeping and damp mopping and using our recommended wood floor cleaner will keep your floors clean. Avoid excessive water and use felt pads on furniture to prevent scratches.

Room size, style preference, and the overall aesthetic of the space should be considered. Wider planks can create a more contemporary look.

Yes, FSC-certified wood ensures sustainable and responsibly sourced materials, promoting environmental conservation. VOC free finishes are also available.

Natura Wood Floors only use Certified FSC or PEFC European oak.

installation time varies based on factors like the type of flooring and the size of the area. On average, it may take several days to a week.

Yes, wood floors can be refinished to change their color. Consult with professionals for the best approach.

Engineered hardwood is an excellent choice as it offers enhanced durability and stability, making it more resistant to wear and tear.

While solid hardwood may not be suitable for these areas due to moisture, engineered wood can be a better option as it's more resistant to humidity changes.

Yes, engineered wood is suitable for installation over concrete floors with a moisture reading below 65% RH.

Pre-finished floors have a factory-applied finish, offering convenience and durability, while site-finished floors allow for customization but require more time to install and finish.

Brushed, band sawn, aged and distressed, Smoking and fuming. All our texturing processes are carried out in our workshop in Gloucestershire

Consider the wood's hardness, color, and grain pattern. Oak is popular for its durability, while maple offers a lighter appearance

Yes, wood floors are often considered a valuable and attractive feature that can enhance a home's resale value.

Herringbone woof floors are placed against each other at a 90 degree angle. Chevron wood floors are placed against each other at a angle of 45 degrees .

Yes, particularly harder wood species like oak . Regular maintenance and choosing a durable finish can help prevent scratches.

Solid wood is made entirely from one piece of wood, while engineered wood is composed of layers, making it more stable and suitable for environments with fluctuating humidity.

Yes, lighter tones are popular for modern interiors, while darker stains can complement traditional styles.

All our wood floors come with a warranty covering defects, finish wear, and structural integrity. Review the warranty specifics for each product.

Plank, Wide plank. Herringbone, Chevron, Mansion Weave, Versailles Panels, Wood Blocks and Custom Designed Floors.

Yes. Natura wood Floors offer exclusive trade prices to interior designers, architects, flooring retailers and wood floor installers. If you are interested in becoming an approved stockist of our bespoke wood floors contact us for more information.

Bespoke wood flooring refers to custom-made flooring that is tailored to specific requirements or preferences. Unlike standard of the-shelf wood flooring, bespoke wood flooring allows for customisation in size, type of wood, finish, colour and design patterns. This level of customisation enables designers and architects, homeowners, flooring retailers and wood flooring installers to create unique and personalised wood floor that perfectly fits the aesthetic and functional needs of a space.

Exposure to sunlight can cause wood floors to fade over time. Consider using rugs and curtains to minimize this effect.

Minor scratches can be repaired easily with maintenance oil or touch-up kits. Deeper damage may require professional refinishing or the board to be replaced which is an easy repair to do.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.